Logitech Wireless Headset Cutting Out

Ran into this issue a few years back when we had our 2.4Ghz wireless AP close to the USB receiver for a Logitech G930 headset: the headset would beep and cut out a lot (lose connection). Very inconvenient\annoying\etc. I ended up disabling 2.4 on the AP because I had other ones in the house I could run. This weekend we upgraded the wireless AP and due to what we were doing (getting rid of the old APs), I needed 2.4Ghz to be enabled from the new device.

If you have the options to lock in your wireless 2.4Ghz channel, consider the following:

Wireless AP

• Lock the 2.4Ghz into a channel. I chose 11 for our house where we only have the 1 AP running. If we put in a second, I'll look at 6 for that one. We should never have a 3rd here. This usually can be done in the admin panel of the device, sometimes under Advanced.

Logitech

• Make sure you are running Logitech drivers (if not, I am not sure where Windows default driver controls this).
• Set the headset to using channel 1 using Regedit (example below)

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Logitech\G930]
@=""
"Band1GainLevel"=dword:00000001
"Band2GainLevel"=dword:00000000
"Band3GainLevel"=dword:00000000
"Band4GainLevel"=dword:00000000
"Band5GainLevel"=dword:00000000
"Band6GainLevel"=dword:00000000
"Band7GainLevel"=dword:00000000
"Band8GainLevel"=dword:00000000
"Band9GainLevel"=dword:00000000
"Band10GainLevel"=dword:00000000

• Restart Windows

Note: this is a per user setting in the registry. Multiple profiles will need to have the regkey set.